Connect with Emily

Terms of Use

Terms of Use

Effective Date: 5/17/2025
Last Updated: 8/25/2025

These Terms of Use (“Terms”) govern your access to and use of the website [freakedoutflawless.com] (the “Site”) and any services, products, or content provided by Freaked Out & F.L.A.W.L.E.S.S. (“Company,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility

You must be at least 18 years old to use this Site. By using the Site, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You may not:

  • Engage in unauthorized or fraudulent activity

  • Interfere with the operation of the Site

  • Copy, reproduce, or distribute content without permission

3. Intellectual Property

All content, materials, and intellectual property on the Site—including text, images, graphics, videos, logos, and software—are the exclusive property of Freaked Out & F.L.A.W.L.E.S.S. or its licensors and are protected by applicable intellectual property laws. You may not use, copy, or distribute content without prior written consent.

4. Purchases and Payment

  • When you make a purchase through the Site, you agree to provide accurate, current, and complete billing and payment information.

  • Payments are processed by third-party providers (e.g., Stripe, PayPal, Venmo, Zelle, or ACH). We are not responsible for any errors, delays, or breaches by these providers.

  • We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

  • Refund Policy:

    Full Refund Policy

    Effective date: August 25, 2025
    Business: Freaked Out & Flawless (and related brands)
    Contact: freakedoutflawless@gmail.com

    1) All Sales Final

    Due to the nature of my services—live coaching time and custom, made-to-order deliverables—all sales are final and non-refundable. Once a purchase is made or work has begun, no refunds will be issued.

    2) Coaching Sessions (1:1 or Group)

    • Rescheduling: You may reschedule a 1:1 session with at least 24 hours’ notice.

    • Late cancellations / no-shows: Sessions canceled with less than 24 hours’ notice or missed without notice are forfeited.

    • Coach-initiated changes: If I must reschedule, I’ll provide a new time or an account credit.

    3) Programs, Packages & Memberships

    • Commitment: Enrolling in a package or payment plan is a commitment to the full program fee, regardless of usage or completion.

    • Pauses/Transfers: At my discretion, I may allow a one-time pause or client-to-client transfer; fees remain non-refundable.

    4) Custom Deliverables & Digital Products

    • Custom work: Strategy, copy, graphics, templates, audits, and other deliverables are custom and therefore non-refundable.

    • Corrections window: If a file is defective (e.g., won’t open, broken link), I’ll repair/replace it if you notify me within 7 days of delivery. Content preferences or scope changes are not defects.

    • Digital downloads: Instant-access products are non-refundable.

    5) Deposits & Payments

    • Deposits/retainers: Any deposit/retainer is non-refundable and applied to the final invoice.

    • Payment failures: Access to services or materials may be suspended for failed/late payments until resolved.

    • Fees: Processing/transaction fees are non-refundable.

    6) Chargebacks

    Please contact me first to resolve any billing issues. Unwarranted chargebacks may result in suspension of services and recovery of associated costs.

    7) Exceptions

    • Duplicate/accidental charges will be reversed or credited.

    • Legal rights: Nothing in this policy limits any non-waivable consumer rights under applicable law (your local jurisdiction may provide specific protections).

    8) No Guarantees / Not Therapy

    Coaching supports growth and skills but does not guarantee specific results and is not medical, mental-health, legal, or financial advice.

    9) How to Reach Me

    For rescheduling or billing help: freakedoutflawless@gmail.com  (include your order email and details).

5. No Medical or Therapeutic Advice

All content and services provided on this Site are for educational and personal development purposes only. Freaked Out & F.L.A.W.L.E.S.S. is not a licensed medical, mental health, or psychological provider. Nothing on the Site should be considered a substitute for medical or psychological treatment. Always consult a qualified professional for health-related concerns.

6. Disclaimers

The Site and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free, secure, or uninterrupted.

7. Limitation of Liability

To the fullest extent permitted by law, Freaked Out & F.L.A.W.L.E.S.S. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site, services, or reliance on content provided.

8. Indemnification

You agree to indemnify and hold harmless Freaked Out & F.L.A.W.L.E.S.S., its officers, employees, and affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict-of-law principles.

10. Changes to Terms

We may revise these Terms at any time. Updated versions will be posted on this page with the “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

11. Contact Information

For questions about these Terms, please contact:

Freaked Out & F.L.A.W.L.E.S.S.
Email: freakedoutflawless@gmail.com
Address: [Insert Business Address]